FAQs
Read our FAQs (Frequently Ask Questions), it will help you to get answers to common questions that normally customers ask us on chat. Hope you will find it useful.
Frequently Ask Questions “FAQs”
ThemesIT is a website that provides a lot of premium products (software) necessary for the development of websites, including WordPress themes and plugins at a lower cost than that the developers.
- All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL).
- This means that once we have purchased the item we are free to redistribute it if we choose to do so.
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Your purchase to our site goes towards maintaining and buying new product to 3rd party theme and plugin authors.
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This form of crowd funding helps keep prices low and we can then pass this benefit on to you.
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Our products don’t include premium support, and license for automatic updates. Thats why we can offer up to 95% discounts on must-have commercial WordPress plugins.
NO! We have already mentioned in our Terms & Conditions that we don’t provide a license, all our products come with GPL, and the License only works for automatic updates and nothing else. Some theme or plugin developers add the API Key to get access to their premium pre-made templates or for some features, so we exclude (remove) those themes and plugins that are asking for this API Key. You will always find those themes on our website that don’t need a License or API Key for their functions, so start shopping without any fear.
It’s very simple. Whenever a developer of a theme or plugin releases updates so we also update those products on our website. If you purchase a product individually then just visit your (My Account > Downloads) and download the latest version and upload that file on your website as you did before for the previous version, it will automatically replace an old version with the new one.
If you purchase a membership so simply visit that particular product and download the latest version and then upload it on your website.
Most people are familiar with the term ‘open source‘. It means a piece of software or code, that is free to use. You’re free to use, copy, study, change, improve or redistribute the software as you like.
WordPress is open source software and is founded upon the GPL (General Public Licence) that you can read more about over at the WordPress website > here
The main point to note is that any software that is built upon WordPress must carry forward the original GPL license.
- Lower price.
- Original files without malware, viruses, or advertising.
- All products work on an unlimited number of websites (domains) (unlimited license).
- All products are available by direct links.
- We regularly update products and constantly add new products, which are difficult to find anywhere else!
To make purchases on our website, you must register on this page My Account. After logging into your account, you will be able to order the products from the basket and pay through one of the available payment systems.
We support payment
- Credit Card
- Debit Card
Completely Secure Transaction with Stripe
You can find all necessary information on your account page
No! Sorry, we’re going to have to be a little hard on this one. The nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. So all payments at ThemeOforest are non refundable and any request or dispute will be rejected without any communication. However, a refund is issued if the product you downloaded from the website was completely unusable.Though we can assure you of best possible 24×7 access to our website, but sometimes downtime can happen which may hamper services. Further more if you think you might have some doubts then why not just subscribe for a month before committing to a longer subscription? Join Membership